Bharti Telesoft Ltd.

Bharti Telesoft is the leading provider of integrated VAS solutions for mobile operators in emerging markets.Its broad portfolio of offerings reflect the demands and opportunities of the growing mobile marketplace: mLifestyle and mCommerce solutions, core VAS applications that differentiate the operator in increasingly competitive markets, and business support systems that streamline the service provider’s operational environment. Its Managed Services offering allows operators to focus on their core business by handling the operations of the service providers’ myriad of mobile services.With the recent acquisition of Jatayu, a leading provider of mobile Internet applications, Bharti Telesoft now supports operator differentiation via its Jataayu Mobile Device Solutions portfolio of applications, working with handset manufacturers to create interfaces and services that deliver a competitive edge. Comtel partnered with BTSL to provide IT support for BTSL products for one of their client.

The challenge was the geographical coverage as it was to be installed and maintained for locations all across the telecom circles of India. The scope of the project was installation of application software for IVR & SMS applications, monitoring these and sending daily back up to a centralized location. Over and above the earlier scope Comtel’s engineers were also responsible for administration of Linux servers which had Oracle running.